Shipping & Return
Shipping & Return
...We are delighted you ended up on our website for all of your shopping needs!
ZEEWAI was founded with a vision of building the best online store for children mums and teenagers. Our goal is to inspire our customers by offering an exclusive shopping experience and excellent customer service with the best mixture of well-known and high-quality brands.
SHIPPING
ZEEWAI.COM
When will my order ship?
It generally takes between 1-2 Business Days for your orders to be processed. And once we have shipped your package, we will send you a tracking no.
How long does delivery take?
1-7 Business Days.
How do I track my order?
Log into your account through the online store, check out the fulfillment status against your recent order. If the order has been fulfilled, click on the order information & you can find your tracking information here.
If you don’t have an account
As soon as your order has been fulfilled, you’ll receive a shipping confirmation email titled “Your order is on the way”.
You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, not to worry! Your order will usually take around 24-48 hours to be dispatched.
*Please note, tracking can take around 24-48 hours to update after dispatch
RETURN
ZEEWAI.COM
Return
If you are not completely satisfied with your purchase for any reason, you can return your purchase within
Return Procedure
Contact our Customer Care Representative via email at support@zeewai.com to obtain an RMA (Return Merchandise Authorization) and instructions before sending your return.
Return items in the original packaging to:
ZEEWAI STORE
Suit 405, 612 – 500
Country Hills Blvd NE
Calgary, AB T3K 5K3
Please note that all items must be unworn and unaltered and are in the original packaging with all promotional items. Please allow 4-6 weeks for your refund to be processed. Administration & Handling Fee of $9.90 will be charged for items returned without a RMA.
Testimonial
Don’t just take our word for it. See what others have to say!
